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About PUB

Departments

The Parkersburg Utility Board is committed to providing high-quality water and wastewater services through a team of knowledgeable and professional staff across nine departments. These departments work together to ensure efficient operations, reliable service, and strong customer support while maintaining systems that meet regulatory standards and support community growth.
About

Management & Administration

PUB's Management and Administration team oversees the overall operation, maintenance, and development of water and sewer systems while ensuring compliance with regulations and managing budgets.

Technical

The Technical department supports both internal and development projects through design, inspections, and customer assistance with issues related to water and sewer service lines.

Customer Services - Billing

Customer Services-Billing staff handle billing, payments, and creating service requests, helping resolve customer concerns efficiently.

Customer Services - Meter

Customer Services-Meter monitors water usage by reading, testing, and repair of meters, performing service requests, and providing customer assistance with leak detection.

Facility and Equipment Maintenance

Facility and Equipment Maintenance ensures all treatment plants and equipment function properly.

Wastewater Treatment

The Wastewater Treatment team operates around the clock to provide safe wastewater processing, meeting the needs of Parkersburg and surrounding areas.

Water Treatment

The Water Treatment team operates around the clock to provide clean drinking water, meeting the needs of Parkersburg and surrounding areas.

Wastewater Collection

Wastewater Collection crews maintain and repair system infrastructure, responding to issues and emergencies as needed.

Water Distribution

Water Distribution crews maintain and repair system infrastructure, responding to issues and emergencies as needed.