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Customer Service FAQs

For general inquiries about our company, our services, or your account, find the information you're looking for in our customer service frequently asked questions.

In light of the continuing spread of COVID-19 Coronavirus and an abundance of concern for the health of our employees and customers, the Parkersburg Utility Board offices will be closed to the public until further notice starting immediately.

Customers can utilize our website at or contact us by phone at 304-424-8535 and we will attempt to work through any issues that you may have.

We must all work together for the community, state and nation to keep everyone safe through this unprecedented crisis.

Parkersburg Utility Board
Eric Bennett, General Manager

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