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Customer Service

We’re here to assist and educate our customers.

PUB has built a remarkable customer service reputation among the residents and customers it serves. A distinguishing and favorable characteristic of PUB’s customer service department is that you speak directly with a live customer service representative at PUB’s Parkersburg location.


As a PUB customer, you can manage your account online at any time, as well as learn more about what PUB has to offer. Whether you are looking to pay your bill, or make adjustments to your service or service location, you can do so with ease.


For customers or potential customers of PUB who would like to learn about what we offer, this section is for you. Here you will find various kinds of information about how PUB operates and how we can help you.

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